Terms & Conditions

1. General

By accessing and using this website, you agree to the terms and conditions outlined below. These terms are intended to provide clarity around the use of this website and the services offered. If you do not agree with any part of these terms, please refrain from using this website.


 

2. Services

The information provided on this website is for general information purposes only and does not replace professional advice. Services offered may include (but are not limited to) counselling, consulting, supervision, or related professional services. Specific services, fees, and availability may change over time.


 

3. Appointments & Enquiries

Submitting an enquiry through this website does not guarantee an appointment. All appointments are subject to availability and confirmation.

The website may include links to booking systems, contact forms, or email enquiries to assist with making contact.


 

4. Fees & Payments

Fees for services will be discussed and confirmed prior to appointments. Some practitioners may require a deposit for initial appointments, particularly for telehealth sessions. Any applicable fees, deposits, or payment terms will be communicated clearly at the time of booking.


 

5. Cancellations & Non-Attendance

Cancellation policies may vary depending on the service provided. Clients will be informed of any cancellation or non-attendance fees at the time of booking or prior to their appointment.


 

6. Telehealth Services

Where services are provided via telehealth, it is the client’s responsibility to ensure they have a suitable and secure environment, internet connection, and device. While every effort is made to provide uninterrupted services, technical issues may occasionally occur.


 

7. Privacy

Personal information collected through this website is handled in accordance with the Privacy Policy. Please refer to the Privacy Policy for details on how information is collected, stored, and used.


 

8. Website Content

All content on this website, including text, images, logos, and branding, is the property of the website owner unless otherwise stated. Content may not be copied, reproduced, or distributed without permission.


 

9. External Links

This website may contain links to external websites for additional information or convenience. The website owner is not responsible for the content, accuracy, or privacy practices of external sites.


 

10. Limitation of Liability

While reasonable care is taken to ensure the information on this website is accurate and up to date, no guarantees are made regarding completeness or accuracy. Use of this website and services is at your own discretion.


 

11. Changes to These Terms

These Terms & Conditions may be updated from time to time. Any changes will be effective immediately once published on this website.


 

12. Contact

If you have any questions regarding these Terms & Conditions, please contact us via the details provided on the website.