Our Privacy Policy

 

Who we are

This website is operated by Breanna Langenbaker Counselling.

Our website address is: https://breannalangenbakercounselling.com.au

We are committed to protecting your privacy and handling your personal information with care and respect.

 


 

Personal information we collect

When you interact with this website, we may collect limited personal information, such as your name, email address, or other details you choose to share when contacting us.

If you leave a comment on the site, we may collect the information shown in the comment form, along with your IP address and browser details. This helps us with website security and spam prevention.

We do not collect sensitive health information through this website.

 


 

Telehealth and online services

All services are delivered via Telehealth (online).

Any personal information shared through enquiry forms or email communication is used solely to respond to your enquiry and manage appointments. Clinical information is handled separately and securely, in accordance with professional and legal obligations.

 


Cookies

This website may use cookies to improve your browsing experience. Cookies may store basic information such as your name or email address for convenience if you choose to save these details.

You can adjust your browser settings to disable cookies at any time.

 


 

Embedded content

Pages on this website may include embedded content (such as videos or images). Embedded content behaves in the same way as if you visited the external website directly. These websites may collect data about you or use cookies in accordance with their own privacy policies.

 


 

Who we share your data with

We do not sell or share your personal information with third parties for marketing purposes.

If you request a password reset (if applicable), your IP address may be included in the reset email for security purposes.

Basic website data may be processed by trusted services used for website hosting, security, or spam protection.

 


 

How long we keep your information

If you leave a comment, the comment and its basic metadata may be retained so follow-up comments can be approved automatically.

If you have an account on this website (if applicable), you can view, update, or request deletion of your personal information at any time, except where information must be retained for legal or administrative reasons.

 


 

Your rights and Australian privacy compliance

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

You have the right to:

  • request access to the personal information we hold about you

  • request corrections to your information

  • request deletion of your personal information, where legally permitted

To make a request, please contact us using the details on the Contact page.

 


 

Where your data is sent

Visitor interactions (such as comments) may be checked through automated security or spam detection services to protect the integrity of the website.

 


 

Contact

If you have any questions about this Privacy Policy or how your information is handled, please get in touch via the Contact page.